Get in Touch With Us
Whether you have a question about one of our casino reviews, want to flag something that looks out of date, or need pointing toward responsible gambling support, this page explains how to reach the team behind US Online Casinos and what to expect once you do.
How to Contact Us
Email is the most reliable way to get a message to us. Write to [email protected] and a member of the team will read your message personally. We aim to reply within two working days; during high-traffic periods it can occasionally take a little longer, but we will always follow up.
To help us route your message to the right person quickly, let us know the nature of your enquiry in the subject line. A little context upfront saves time on both sides.
What You Can Write to Us About
There is no wrong reason to get in touch. The most common enquiries we receive fall into these categories:
- Questions about our reviews — If you want to understand how we assessed a particular casino, what criteria we used, or why one site ranks where it does, ask us directly.
- Bonus and payment queries — Our pages cover wagering requirements, withdrawal timelines and accepted payment methods, but terms change. If something looks different to what you have experienced, let us know.
- Corrections and factual updates — We take accuracy seriously. If you spot information that appears out of date or incorrect, please flag it with a link to the relevant page and as much detail as you can provide.
- Content suggestions — Have a topic you would like us to cover — a particular casino, a payment method, or a question about how US online gambling regulation works in your state? Reader input genuinely shapes what we research next.
- Partnership and editorial enquiries — If you represent a brand or organisation and would like to discuss how we might work together, please introduce yourself and outline what you have in mind. All commercial relationships are disclosed transparently on our pages, and they do not buy editorial position.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we will direct you to the appropriate support services without delay. You can also find resources on our site covering deposit limits, self-exclusion programmes, and national helplines.
What Happens After You Email Us
Every message is read by a real person. We do not use automated responses as a substitute for a genuine reply. Once your enquiry arrives, it is reviewed and directed to the team member best placed to help. If we need more information before we can give you a useful answer, we will say so rather than sending a holding reply.
Our target is two working days for most enquiries. Complex factual or editorial matters may take a little longer, particularly if they require us to re-verify information with primary sources before we respond or update content.
Responsible Gambling — Getting Help Quickly
If your message is about problem gambling — whether for yourself or someone close to you — please say so clearly in the subject line. We will prioritise it and make sure you receive relevant information promptly.
In the US, the National Problem Gambling Helpline is available around the clock: 1-800-522-4700. The National Council on Problem Gambling (ncpgambling.org) also provides state-by-state resources, self-assessment tools and referral services. Most regulated state platforms offer self-exclusion and spending-limit tools — you do not need to contact us to access those; they are available directly through the casino or gambling site.
A Note on Our Editorial Standards
US Online Casinos is an independent comparison site covering online casinos available to US residents. Our editorial ratings are based on research and structured review criteria — licensing status, payout rates, payment method coverage, game range and customer support quality among them. Commercial arrangements with operators are disclosed on the relevant pages. They do not determine rankings.
We cover the highest payout online casinos available to players in the US, and we review operators on the criteria that actually affect real-money outcomes — including RTP figures, withdrawal processing times and the conditions attached to welcome bonuses. If you have found that our coverage of any of those areas is incomplete or misleading, we want to know.
For a broader overview of how we evaluate casinos and what distinguishes top-rated operators, you may find our best non-GamStop casinos guide a useful reference for the methodology we apply across the site.
Who We Are
US Online Casinos operates at ameliarules.com and is focused exclusively on the US market. All casino options covered on this site are reviewed with US residents in mind — including state-level eligibility requirements, locally accepted payment methods such as ACH bank transfer, debit cards, digital wallets and crypto, and the licensing frameworks that apply in regulated US states. Players must be aged 21 or over in most US jurisdictions and must be physically located within a state where online casino gambling is legal to participate.
We do not accept anonymous corrections or partnership enquiries. Please identify yourself clearly in your message so we can respond appropriately.
Thank you for visiting this page. We look forward to hearing from you at [email protected].